FAQs

Q

How much will it cost to clean my carpets?

A
Where possible we would like to view the area or items to be cleaned so we can make an accurate assessment of the work involved and give a fair quotation. In some cases we will make an assessment based upon telephone or photos provided by the customer (via email communication). Please note that a minimum charge of £50 applies for work carried out.
Q

How long will my carpet or furniture take to dry and how soon will it be back in use?

A
Drying time depends on a number of conditions, including how soiled the item are, how much water/chemical is used, weather conditions, indoor atmosphere, etc. However, in most normal cases, carpets and upholstery should be dry within a few hours. In most cases we use a low moisture cleaning methods which shortens drying times.
Q

Will all the stains come out?

A
If something gets spilled on to your carpets or upholstery, prompt action is required to prevent staining.  No guarantee can be made that any particular stain will be removed. Some stains permanently damage the carpet fibres and no amount of specialist cleaning will reverse this.  It is most important to treat the stain as soon as possible. Tackling a stain before it has time to set will in most cases result in a more successful outcome.
Q

Are you insured?

A
Yes, we are fully insured for public liability and goods worked on.

What Clients SayRecent reviews

A1 Cleaners are a great, friendly team and they do a great job. Thanks.
Anouk Barrott
Anouk Barrott
Very accommodating, nice family run business, nothing is a problem with Will.
 Kendra Clarke
Kendra Clarke